Concierges

Assist patrons at hotel, apartment, or office building with personal services. May take messages; arrange or give advice on transportation, business services, or entertainment; or monitor guest requests for housekeeping and maintenance.

$37,320

Median Annual Pay

Jobs growth:

+2% projected 2024–2034

High school diploma or equivalent

Typical Entry-Level Education

What They Do

Concierges serve as the go-to resource for guests and residents who need assistance with everything from dinner reservations to theater tickets. They spend their days fielding requests at a hotel lobby desk, apartment building entrance, or corporate office, working to fulfill each person's unique needs. A concierge might arrange transportation to the airport one moment, then recommend the perfect restaurant for an anniversary dinner the next. They coordinate with housekeeping and maintenance staff to address guest concerns, deliver messages, and ensure problems get resolved quickly.