First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services

First-line supervisors of entertainment and recreation workers oversee the daily operations of facilities like amusement parks, community centers, fitness clubs, ski resorts, and swimming pools. They coordinate staff schedules, assign duties to workers such as ride operators, lifeguards, activity coordinators, and fitness instructors, and ensure everyone follows safety protocols and customer service standards. These supervisors spend their days walking through facilities, checking equipment, resolving customer complaints, and addressing any problems that arise during programs or activities.