Computer Network Support Specialists

Analyze, test, troubleshoot, and evaluate existing network systems, such as local area networks (LAN), wide area networks (WAN), cloud networks, servers, and other data communications networks. Perform network maintenance to ensure networks operate correctly with minimal interruption.

$61,550
Median Annual Pay
Jobs growth:
-3% projected 2024โ€“2034

What They Do

Computer network support specialists keep organizations connected by maintaining and troubleshooting the digital infrastructure that enables daily operations. They monitor network performance throughout the day, responding quickly when servers slow down, connections drop, or users report access problems. Their work involves diagnosing issues ranging from simple connectivity problems to complex system failures, often using specialized software tools to pinpoint where networks are breaking down. They test network components after updates or installations to ensure everything integrates smoothly, and they document problems and solutions to build knowledge bases for future troubleshooting.

Programs That Prepare You

College programs linked to this occupation, ranked by graduate earnings

Computer Science(masters)Stanford University, CA
$199,761
Computer/Information Technology Administration and Management(masters)Columbia University in the City of New York, NY
$185,150
Computer Science(bachelors)California Institute of Technology, CA
$173,344
Computer Science(bachelors)Carnegie Mellon University, PA
$171,264
Computer Science(masters)Columbia University in the City of New York, NY
$161,851
Computer/Information Technology Administration and Management(masters)University of Virginia-Main Campus, VA
$156,433
Computer Science(masters)University of Washington-Bothell Campus, WA
$155,261
Computer Science(masters)University of Washington-Seattle Campus, WA
$155,261
Computer Science(masters)Saint Martin's University, WA
$155,261
Computer Science(masters)University of Washington-Tacoma Campus, WA
$155,261
Computer Science(masters)Washington State University, WA
$155,261
Computer Science(masters)City University of Seattle, WA
$155,261
Computer Science(masters)Central Washington University, WA
$155,261
Computer Science(bachelors)Massachusetts Institute of Technology, MA
$154,492
Computer Science(masters)Cornell University, NY
$153,588
Computer/Information Technology Administration and Management(doctoral)Capella University, MN
$152,737
Computer Science(bachelors)Cornell University, NY
$152,656
Computer Science(bachelors)Harvard University, MA
$152,251
Computer Science(bachelors)Brown University, RI
$151,065
Computer Science(bachelors)University of California-Berkeley, CA
$149,866
Computer Science(masters)University of California-Irvine, CA
$148,476
Computer Science(masters)University of California-San Diego, CA
$148,262
Computer Science(masters)University of Illinois Urbana-Champaign, IL
$146,670
Computer Science(bachelors)Princeton University, NJ
$146,624
Computer Science(masters)Boston University, MA
$144,484

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