Location: West Hartford, CT
Median Earnings (1yr)Reported
$22,347
34th percentile
Median DebtReported
$8,541
10% below national median
D/E Ratio: 0.38 ManageableSample: 100 graduates

Based on U.S. Department of Education data (October 2025 release).

Analysis

This certificate falls below national earnings benchmarks but tells a more nuanced story for Connecticut students. Graduates earn $22,347 their first year—about 11% below the national median for business operations programs—yet this represents the median for Connecticut programs, where this field simply pays less than in other states. The $8,541 in typical debt is relatively modest, creating a debt-to-earnings ratio of 0.38 that's manageable even at these salary levels.

The concerning element here is the 34th percentile national ranking, which reflects genuine weakness in starting salaries compared to similar programs nationwide. However, with two-thirds of students receiving Pell grants, this program appears to serve students who may have limited alternatives. The low debt burden means graduates aren't spending years digging out of a financial hole, even if they're starting at entry-level wages.

For families evaluating this investment: you're looking at under $9,000 in debt for credentials that lead to administrative support roles paying around $22,000. That's half a year's salary in debt—not crushing by any measure. The real question is whether these earnings grow substantially over time or plateau quickly. At this price point and debt level, it functions more as a stepping stone than a destination degree, which may be exactly what students need if they're entering the workforce with limited experience.

Where American Institute-West Hartford Stands

Earnings vs. debt across all business operations support and assistant services certificate's programs nationally

American Institute-West HartfordOther business operations support and assistant services programs

Dashed lines show national medians. Upper-left = best value.

Earnings Distribution

How American Institute-West Hartford graduates compare to all programs nationally

American Institute-West Hartford earns $22k — 34th percentile among business operations support and assistant services certificate programs.

Compare to Similar Programs Nationally

Business Operations Support and Assistant Services certificate's programs at top institutions nationally

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SchoolIn-State TuitionEarnings (1yr)Earnings (4yr)Median DebtDebt/Earnings
American Institute-West HartfordWest Hartford—$22,347—$8,5410.38
Tennessee College of Applied Technology-ShelbyvilleShelbyville—$41,217$32,132——
Houston Community CollegeHouston$2,040$37,482$35,364$18,7970.50
Alaska Vocational Technical CenterSeward—$37,409———
Central Coast CollegeSalinas—$34,301$40,657——
Gateway Technical CollegeKenosha$4,853$34,203—$18,0200.53
National Median—$25,094—$9,5000.38

Career Paths

Occupations commonly associated with business operations support and assistant services graduates

Procurement Clerks

Compile information and records to draw up purchase orders for procurement of materials and services.

$48,650/yrJobs growth:High school diploma or equivalent

Insurance Claims and Policy Processing Clerks

Process new insurance policies, modifications to existing policies, and claims forms. Obtain information from policyholders to verify the accuracy and completeness of information on claims forms, applications and related documents, and company records. Update existing policies and company records to reflect changes requested by policyholders and insurance company representatives.

$48,650/yrJobs growth:High school diploma or equivalent

Executive Secretaries and Executive Administrative Assistants

Provide high-level administrative support by conducting research, preparing statistical reports, and handling information requests, as well as performing routine administrative functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings. May also train and supervise lower-level clerical staff.

$47,460/yrJobs growth:High school diploma or equivalent

Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

Perform routine administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.

$47,460/yrJobs growth:High school diploma or equivalent

Production, Planning, and Expediting Clerks

Coordinate and expedite the flow of work and materials within or between departments of an establishment according to production schedule. Duties include reviewing and distributing production, work, and shipment schedules; conferring with department supervisors to determine progress of work and completion dates; and compiling reports on progress of work, inventory levels, costs, and production problems.

$46,120/yrJobs growth:High school diploma or equivalent

Correspondence Clerks

Compose letters or electronic correspondence in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services. Duties may include gathering data to formulate reply and preparing correspondence.

$43,730/yrJobs growth:

File Clerks

File correspondence, cards, invoices, receipts, and other records in alphabetical or numerical order or according to the filing system used. Locate and remove material from file when requested.

$43,730/yrJobs growth:

Order Clerks

Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints.

$43,730/yrJobs growth:

Human Resources Assistants, Except Payroll and Timekeeping

Compile and keep personnel records. Record data for each employee, such as address, weekly earnings, absences, amount of sales or production, supervisory reports, and date of and reason for termination. May prepare reports for employment records, file employment records, or search employee files and furnish information to authorized persons.

$43,730/yrJobs growth:

Office Clerks, General

Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, office machine operation, and filing.

$43,630/yrJobs growth:High school diploma or equivalent

Customer Service Representatives

Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties are primarily installation, sales, repair, and technical support.

$42,830/yrJobs growth:High school diploma or equivalent

Receptionists and Information Clerks

Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.

$37,230/yrJobs growth:High school diploma or equivalent

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About This Data

Source: U.S. Department of Education College Scorecard (October 2025 release)

Population: Graduates who received federal financial aid (Title IV grants or loans). At American Institute-West Hartford, approximately 67% of students receive Pell grants. Students who did not receive federal aid are not included in these figures.

Earnings: Median earnings from IRS W-2 data for graduates who are employed and not enrolled in further education, measured 1 year after completion. Earnings are pre-tax and include wages, salaries, and self-employment income.

Debt: Median cumulative federal loan debt at graduation. Does not include private loans or Parent PLUS loans borrowed on behalf of students.

Sample Size: Based on 100 graduates with reported earnings and 106 graduates with debt data. Small samples may not be representative.