Claims Adjusters, Examiners, and Investigators

Review settled claims to determine that payments and settlements are made in accordance with company practices and procedures. Confer with legal counsel on claims requiring litigation. May also settle insurance claims.

$76,790
Median Annual Pay
Jobs growth:
-5% projected 2024โ€“2034

What They Do

Claims adjusters, examiners, and investigators evaluate insurance claims to determine whether coverage applies and how much the insurance company should pay. They review police reports, medical records, property damage assessments, and witness statements to piece together what happened during an incident. These professionals interview claimants, witnesses, and experts like doctors or mechanics to gather accurate information about losses. They inspect damaged property, from wrecked vehicles to fire-damaged homes, to estimate repair or replacement costs.

Programs That Prepare You

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